icon
icon

Blog Post

hero
Associates Realty Services inc.
February 12, 2026

Questions to Ask a Property Manager

Choosing the right property manager is one of the most important decisions a landlord can make. A strong property management partner can protect your investment, improve tenant satisfaction, and maximize long-term returns. The wrong one? That can lead to vacancies, miscommunication, and costly headaches.

Before signing a contract, it's essential to ask the right questions. Below are the most important questions landlords should ask when evaluating property management services, along with why each one matters.

1. What Property Management Services Do You Offer?

Not all property management companies provide the same level of service. Some handle only rent collection and maintenance coordination, while others offer full-service rental management.

Ask for a detailed breakdown of services, including:

  • Marketing and advertising vacant properties
  • Tenant screening and leasing
  • Rent collection and financial reporting
  • Maintenance and repairs
  • Legal compliance and eviction handling

Understanding what's included—and what's not—helps set clear expectations from day one and prevents surprises later.

2. How Do You Screen Tenants?

Tenant quality directly affects your property's performance. A professional property manager should have a structured and consistent screening process.

Key screening criteria to ask about include:

  • Credit checks
  • Employment and income verification
  • Rental history
  • Background checks

Strong tenant screening reduces turnover, late payments, and property damage—making it one of the most critical aspects of rental management.

Professional property management

3. How Do You Market Vacant Properties?

Vacancies cost money, so effective marketing is essential. Ask how the property manager attracts qualified tenants and how long vacancies typically last.

Good real estate management companies often use:

  • Online listing platforms
  • Professional photos and descriptions
  • Local market pricing strategies
  • Showing coordination

This question also helps you gauge how well the company understands your local rental market.

4. What Are Your Fees and How Are They Structured?

Property management fees can vary widely, so transparency is key. Ask for a clear explanation of all costs, including:

  • Monthly management fees
  • Leasing or placement fees
  • Renewal fees
  • Maintenance coordination fees
  • Any hidden or miscellaneous charges

Understanding the full fee structure allows you to compare property management services accurately and determine overall value—not just the lowest price.

5. How Do You Handle Maintenance and Repairs?

Maintenance is one of the most time-consuming aspects of property management. A reliable property manager should have systems in place to address issues quickly and cost-effectively.

Important follow-up questions include:

  • Do you use in-house maintenance or third-party vendors?
  • How are emergencies handled?
  • Is there a spending limit before owner approval is required?

Efficient maintenance protects your property, keeps tenants happy, and preserves long-term value.

Property maintenance and management

6. How Will You Communicate With Me?

Clear and consistent communication is essential in rental management. Ask how often you'll receive updates and what communication channels are used.

Topics to clarify:

  • Monthly or quarterly reporting
  • Financial statements and owner portals
  • Availability for questions or concerns
  • Emergency contact procedures

A good property manager should be easy to reach and proactive—not someone you have to chase for answers.

7. How Do You Handle Rent Collection and Late Payments?

Reliable rent collection is the foundation of successful property management. Ask about rent due dates, grace periods, and enforcement policies.

You'll also want to know:

  • How tenants pay rent (online, check, auto-pay)
  • How late payments are handled
  • When owners are paid

Consistent processes help protect your cash flow and reduce financial stress.

Professional property management

8. How Do You Stay Compliant With Local Laws?

Property management and real estate management involve complex legal requirements that vary by location. A professional property manager should be well-versed in:

  • Fair housing laws
  • Local rental regulations
  • Lease compliance
  • Eviction procedures

This expertise helps protect landlords from legal risk and costly mistakes.

9. What Is Your Experience With Properties Like Mine?

Experience matters—especially when it aligns with your specific property type. Ask whether the property manager has experience with:

  • Single-family homes
  • Multi-family properties
  • Long-term rentals
  • Local market conditions

A knowledgeable property manager can offer insights that improve performance and help you make smarter decisions.

Professional property management

10. How Do You Measure Success for Property Owners?

Finally, ask how the company defines success. Is it high occupancy rates? Strong tenant retention? Consistent financial reporting?

The best property management companies focus on long-term results, not just short-term fixes. Their goals should align with yours as a property owner.

Final Thoughts

Asking the right questions before hiring a property manager can save time, money, and stress down the road. By understanding services, communication, fees, and expectations upfront, landlords can confidently choose a partner who supports their investment goals.

At Associates Realty Services, Inc, professional property management is built on transparency, experience, and proactive communication, helping property owners feel informed, supported, and confident in their rental management decisions.

Information You Need

Frequently Asked Questions

Like anywhere, it depends on the area. Overall? Safer than many other cities of its size.

Not unless you try to be bored. Between nature, events, and nightlife, there’s always something.

Nope. Don’t even try.

Best Service, Low Price, Hassle-Free

Let’s Get in Touch

Still wondering if Gainesville is your next zip code? Let’s chat and help you find your perfect home in this funky Florida gem. Fill out the form and let’s make your move happen.

  • 05.23.2025
  • 15 Minute Read

Is Gainesville, FL, a Good Place to Live?

Thinking of trading big city chaos for bike trails, gators (the kind that wear jerseys), and year-round sunshine? You might be asking yourself: Is Gainesville, FL a good place to live? Let's break it down - no sugarcoating, just real talk with a splash of Southern charm.

  • 01.28.2026
  • 15 Minute Read

How to get your Security Deposit Back

Most security deposit disputes are preventable. Giving proper notice, paying rent in full, avoiding damage, cleaning thoroughly, maintaining the lawn (if applicable), and following utility requirements go a long way toward a smooth move-out and timely deposit return.

  • 01.28.2026
  • 15 Minute Read

What Associates Realty Looks for in a Rental Application

At Associates Realty Services, Inc every prospective tenant must complete a rental application in order to be considered for one of our properties. This process helps ensure a fair, consistent, and professional review of all applicants.

  • 01.28.2026
  • 15 Minute Read

How We Screen Tenants: Credit, Income, and Red Flags Explained

At Associates Realty Services, Inc., we screen every prospective tenant 18 years of age and older to ensure fair, consistent, and responsible placement for both owners and residents. Our screening process is designed to answer two critical questions:

  • 02.12.2026
  • 15 Minute Read

How to Prepare for a Smooth Move-In

Moving into a new home is an exciting time, but it can also be stressful. There are many things you need to do to prepare for your move-in day. Here are some tips to help you prepare for your move-in day.

  • 01.28.2026
  • 15 Minute Read

How Property Management Saves Time

Property management is a great way to save time and money. It can help you manage your property more efficiently and effectively.

  • 01.28.2026
  • 15 Minute Read

Guide to Renting in Gainesville

Renting in Gainesville is a great way to live in a great city. It is a great place to live and has a lot to offer. Here are some tips to help you rent in Gainesville.

  • 01.28.2026
  • 15 Minute Read

Questions to Ask a Property Manager

When you are looking to rent a property, there are many questions you should ask the property manager. Here are some questions to ask a property manager.

Copyright © 2025 Associates Realty inc. All Rights Reserved

Designed and Developed By Thrasker